Webinar Invitation: Simple User Feedback System for Your FileMaker Solution

Join us for a webinar on Tuesday, September 16th. Register Now!

We all want to continue to improve our FileMaker solutions. Over time, processes will inevitably change; if these changes aren’t carried over to your FileMaker solutions, the solutions will no longer reflect how you do business.

The best way to identify areas of improvement is to get system feedback – whether good or bad – directly from your end users. When something goes wrong, it’s important to document the issue right away, before the user forgets the details of the issue.

In this webinar, Dr. Jerry Salem of IT Solutions will discuss the benefits of client feedback modules and the tools and techniques for capturing user feedback “at the moment of insight.” Jerry will demo various modules, including both simple and more advanced options.

In this webinar, you will learn:

  • Benefits of a client feedback module
  • Various ways to track events and obtain user feedback
  • How to implement an effective feedback module

Who should attend?

  • FileMaker Pro developers
  • FileMaker administrators and users

Simple User Feedback System for your FileMaker Solution
Date: Tuesday, September 16, 2014
Time: 2:00 pm – 3:00 PM EDT (11:00 am – 12:00 pm PDT)
Registration URL: https://attendee.gotowebinar.com/register/1381975426077055490

 

About the Sponsor and Presenter:
This webinar is offered by the FM Academy, a consortium of leading FileMaker development companies in the United States. All FM Academy members are platinum-level members of the FileMaker Business Alliance, and our purpose is to further educate FileMaker users and developers to encourage best practices and foster further adoption of the software.

This webinar will be presented by Dr. Jerry Salem, Senior FileMaker Developer at IT Solutions Consulting. Jerry began his career in technology as a computer science major, eventually moving to the biological sciences where he earned his Ph.D in Biochemistry. As a researcher, Jerry learned computer networking, web design, and FileMaker.

Since 2007, Jerry has worked at IT Solutions. Among his accomplishments since joining ITS are certification in FileMaker versions 8 through 13, leadership as an educator in the FileMaker Training Series program, and frequent contributions to the Philly FileMaker User Group.